return policy

Return Policy for LEDRedLight.com Products

Our LED Red Light Devices include a 30-day return period. Additional details are as follows:

• All orders must be returned with original packaging and in like-new condition.
• Returns without original packaging will be subject to refusal and returned to the sender.
• Returns with missing pieces will be subject to refusal and returned to the sender.
• Because we ship our products for free within the domestic U.S., return shipping will be your responsibility. Please note that we cannot be held liable for lost or damaged shipments that are returned to us.
• This return policy is limited to purchases from LEDRedLight.com. If you purchased an LED Red Light device through an authorized retailer, please contact them.
• Returns must be postmarked before the end of the 30-day return period, which commences upon receipt of the product. Returns shipped after 30 days will not be accepted.
• Returns postmarked before the end of the 30-day return period—and received opened or used—will be subject to a $50 restocking fee. To avoid this fee, the product must be returned unopened and within the original vacuum-sealed packaging.
• All returned products will be inspected and processed within 3-5 days of receipt.
• A 15% restocking fee will be deducted from the refund for all orders that are refused at the carrier level and returned to us.